Service & Support
Professional support from consultation to after-sales service.
Professional support from consultation to after-sales
Customer requirements always come first. From standard equipment supply to customised automation projects, Shuanghua supports you through the whole process to achieve efficient, stable and intelligent production.
- 01Requirement analysis
- 02Process evaluation
- 03Solution design
- 04Equipment manufacturing
- 05Installation & commissioning
- 06Operator training
- 07After-sales support
Pre-sales engineering
Workpiece and drawing review, welding process evaluation, layout proposals and equipment configuration matched to your output target.
Installation & commissioning
Installation guidance and commissioning by our engineers; our subsidiaries in Shenyang, Anshan and Dalian provide localised technical support.
Operator training
Training on operation, programming, welding parameters and routine maintenance so your team can run the equipment independently.
After-sales support
Remote technical support, spare parts and consumables supply for robots, power sources, torches and cutting equipment.
OEM & ODM
Customised equipment, branding and non-standard machines designed for your products and market.
One-stop supply
Welding machines, consumables, PPE and fume purification equipment from one supplier to simplify procurement.
Need a welding or cutting solution?
Tell us about your workpiece, material and output target. Our engineers reply within 24 hours.